Returns & Exchanges

At Pristine Marketplace, we are committed to your peak performance by offering a hassle-free 30-day return policy on all sports gear and apparel. If your equipment doesn't meet your expectations, we will ensure a smooth exchange or a full refund to keep you in the game.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Prepare Your Gear

  Place the unused items in their original packaging, ensuring all tags are attached and any protective seals on equipment remain intact.

• 3.
  Ship It Back

  Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a convenient pickup.

• 4.
  Quality Inspection & Refund

  Once our team verifies the condition of your returned gear, we will process your refund or ship your exchange within 3-5 business days.